| KGHARRIS & ASSOCIATES, LLC Premiere Training and Development Consulting Firm |
| TRAINING DAYS AT-A-GLANCE |
KEYS TO GLOBAL DIVERSITY© TRAINING DAY
August 1, 2008
8:30 am - 5:30 pm
Kerri Gwinn Harris,
Training Facilitator
HoteLumiere
999 North Second Street
St. Louis, MO 63102
Objective:
We are all different. We come from various backgrounds, regions, countries and hold vastly different views on topics
ranging from what we inherently like, what we absolutely dislike, and the values that led us to those conclusions.
Often times we lose sight of the fact that difference is normal and good, as long as we value and appreciate the
diversity of ideas among members of our team. Therefore, since we cannot change the differences in each of us, the
next best step is to learn to embrace and maximize our differences in productive ways that benefit our organization.
This "real-world" diversity survey course is designed to assist team members and management in understanding
the importance of an inclusive workplace and the benefits of managing diversity in a global context. That’s what this
course is designed to do: make the business case for diversity within your organization, and how to get a return on
the investment in diversity.
What participants will learn:
Workshop Outline:
KEYS TO GLOBAL DIVERSITY© Training Day survey course is an interactive workshop using a variety of training
methods, including: individual work, interpersonal reflection, small group sessions, breakouts and discussions,
simulations, role play and case studies. This interactive workshop is designed to combine conceptual framework,
theory, practical application and participants real-world stories, to maximize all participants ability to gain techniques,
tips and tools for experiences they will face:
August 1, 2008
8:30 am - 5:30 pm
Kerri Gwinn Harris,
Training Facilitator
HoteLumiere
999 North Second Street
St. Louis, MO 63102
Objective:
We are all different. We come from various backgrounds, regions, countries and hold vastly different views on topics
ranging from what we inherently like, what we absolutely dislike, and the values that led us to those conclusions.
Often times we lose sight of the fact that difference is normal and good, as long as we value and appreciate the
diversity of ideas among members of our team. Therefore, since we cannot change the differences in each of us, the
next best step is to learn to embrace and maximize our differences in productive ways that benefit our organization.
This "real-world" diversity survey course is designed to assist team members and management in understanding
the importance of an inclusive workplace and the benefits of managing diversity in a global context. That’s what this
course is designed to do: make the business case for diversity within your organization, and how to get a return on
the investment in diversity.
What participants will learn:
- Developing a global definition of workplace diversity
- Understanding the conceptual framework for workplace diversity
- Identifying the challenges of managing diversity in the workplace
- Communicating the cultural context for the global workplace
- Using effective cross-cultural communication in the workplace
- Minimization of stereotypes and prejudices in the workplace
- Recognizing the unique characteristics of prominent diversity management paradigms
Workshop Outline:
KEYS TO GLOBAL DIVERSITY© Training Day survey course is an interactive workshop using a variety of training
methods, including: individual work, interpersonal reflection, small group sessions, breakouts and discussions,
simulations, role play and case studies. This interactive workshop is designed to combine conceptual framework,
theory, practical application and participants real-world stories, to maximize all participants ability to gain techniques,
tips and tools for experiences they will face:
- Global workforce trends
- Tensions in the workplace
- Exclusion in the workplace
- Diversity related employment matters
- Discrimination and equality in employment
- Diversity of gender
- Diversity of disability
- Diversity of sexual orientations
- Cross cultural communication
- Equal rights legislation
- Affirmative/positive Action
- Diversity management
KEYS TO THE CLOSE GLOBAL SALES© TRAINING
August 22, 2008
8:30 am - 5:30 pm
Al Benson,
Training Facilitator
HoteLumiere
999 North Second Street
St. Louis, MO 63102
Objective:
Are you ready to exceed your quota and impact your bottom line? If so, lets go back to the future and get back to the
basics of selling. As sales professionals we are expected to be motivated "go-getters", aggressive hunters, solid
relationship builders and most of all - strong closers. Often times we lose sight of the fact that selling is simple,
and yet, can still be fun. Consequently, "getting back to basics" is more than just a phrase; it is a conceptual
framework that supports selling from a behavioral perspective which helps sales professionals to better
understand the client, as well as, the client needs, leading to a higher closing percentage. If you agree, then this
"real-world" sales survey course is designed specifically for your organizational sales team. That’s what this
course is designed to do: assist beginning and seasoned sales professionals in developing better prospecting
skills, and conducting effective sales calls, by turning suspects into prospects and prospects into clients.
What participants will learn:
Workshop Outline:
KEYS TO THE CLOSE© GLOBAL SALES Training Day survey course is an interactive workshop using a variety of
training methods, including: individual work, interpersonal reflection, small group sessions, breakouts and
discussions, simulations, role play and case studies. This interactive workshop is designed to combine conceptual
framework, theory, practical application and participants real-world stories, to maximize all participants ability to gain
techniques, tips and tools for experiences they will face:
August 22, 2008
8:30 am - 5:30 pm
Al Benson,
Training Facilitator
HoteLumiere
999 North Second Street
St. Louis, MO 63102
Objective:
Are you ready to exceed your quota and impact your bottom line? If so, lets go back to the future and get back to the
basics of selling. As sales professionals we are expected to be motivated "go-getters", aggressive hunters, solid
relationship builders and most of all - strong closers. Often times we lose sight of the fact that selling is simple,
and yet, can still be fun. Consequently, "getting back to basics" is more than just a phrase; it is a conceptual
framework that supports selling from a behavioral perspective which helps sales professionals to better
understand the client, as well as, the client needs, leading to a higher closing percentage. If you agree, then this
"real-world" sales survey course is designed specifically for your organizational sales team. That’s what this
course is designed to do: assist beginning and seasoned sales professionals in developing better prospecting
skills, and conducting effective sales calls, by turning suspects into prospects and prospects into clients.
What participants will learn:
- Using effective cross-cultural communication
- Developing good prospecting skills
- Identifying the key decision-maker
- Conducting a proper sales call
- Properly handling "real-world" objections
- Techniques for effectively closing the deal
- Building and maintaining client relationships
- Maximizing account and time management
Workshop Outline:
KEYS TO THE CLOSE© GLOBAL SALES Training Day survey course is an interactive workshop using a variety of
training methods, including: individual work, interpersonal reflection, small group sessions, breakouts and
discussions, simulations, role play and case studies. This interactive workshop is designed to combine conceptual
framework, theory, practical application and participants real-world stories, to maximize all participants ability to gain
techniques, tips and tools for experiences they will face:
- Setting telephone appointments
- Getting past the gate-keeper
- Building rapport
- Territory management
- Competition
- Asking for the close
- The art of leaving gracefully
- And more!
| For additional information regarding Keys To The Executive Suite© Comprehensive On Site Course Program Offerings Click Here |
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